Frequently Asked Questions (FAQ)
Your questions, answered.
1. What services does Healing the Pieces offer?
We provide compassionate homecare for children and adults with special needs, along with licensed counseling, therapy, and wellness coaching. Our services include:
-
Non-medical homecare packages
-
Pick-up and drop-off
-
Potty training support
-
Companionship care
-
Travel care packages
-
Behavior skill development
-
Special education (reading & writing)
-
Individual therapy sessions
-
Individual counseling sessions
-
Family and parent coaching
2. Do you work with children with special needs?
Yes! We specialize in supporting children and families living with autism, ADHD, learning differences, and other unique needs. Our care is individualized, inclusive, and empowering.
3. How do I book a session?
Booking is easy!
Just click Book Now After scheduling, you'll receive a confirmation email with all the necessary details.​
4. Do you offer in-person or virtual sessions?
We offer both in-person sessions (at your preferred location) and secure virtual sessions via a HIPAA-compliant platform—so you can choose what works best for your family.
5. How long are the sessions?
-
Part-time care: 2–4 hours
-
Full-time care: 6–8 hours
-
Therapy, coaching, and workshops: Session lengths vary and will be outlined in your booking confirmation.
6. What are your rates?
Rates vary depending on the service type (homecare, therapy, or coaching). For specific pricing, please contact us or book a consultation to receive a personalized quote.
7. Do you accept insurance?
Yes! We are a Medicaid waiver vendor for in-community services and accept private pay. We also provide superbills that you can submit to your insurance for potential reimbursement.
8. How do I pay for private pay services?
We accept:
-
Major credit/debit cards
-
HSA/FSA cards
-
Secure online payments via our booking platform
-
Payment is due as per your service agreement.
-
9. What is your cancellation policy?
We kindly ask for at least 24 hours' notice for cancellations or rescheduling to avoid a cancellation fee. This helps us serve more families in need.
10. Do you offer packages or memberships?
Yes! We provide discounted session packages and coaching memberships to help families receive consistent, cost-effective support.
11. How do I know which service is right for me or my child?
Start with an initial consultation. We’ll listen to your goals and needs, then create a personalized care, therapy, or coaching plan just for you.
12. Do you offer resources for parents and caregivers?
Absolutely. We provide educational tools and resources for caregivers to enhance their child’s development, in addition to therapy and coaching support.
